Shipping Policy

Last updated: September 12, 2026

This Shipping Policy applies to orders placed with YotoPlay for delivery within the United States.

Shipping cost

Standard Shipping is free. Any available expedited option and its charge will be shown at checkout before payment.

Order processing

Orders are normally processed within 1–2 business days. Business days do not include weekends or United States federal holidays. During unusually busy periods, processing may take longer. We will contact you if a material issue affects your order.

Transit time

After shipment, Standard Shipping normally takes 4–6 business days. This is an estimate, not a guaranteed delivery date. Carrier delays, severe weather, service interruptions, address issues, or other events outside our control may affect delivery.

Tracking

When tracking is available, it will be sent to the email address used for the order. Tracking can take time to begin showing movement after the carrier receives the package.

Address changes

Please review your delivery address before submitting an order. If the address is incorrect, contact us as soon as possible. We will try to help before shipment, but changes cannot be guaranteed once an order has entered fulfillment or has shipped.

Delayed, lost, damaged, or misdelivered packages

If tracking is delayed, marked delivered but the package cannot be found, or the shipment arrives damaged, contact us with the order number and relevant details. For damage, include clear photographs of the package and item. We will review the information and coordinate an appropriate resolution with you and, when necessary, the carrier. Please do not discard damaged packaging until the review is complete.

Contact information

YotoPlay
Email: raghuramj32@gmail.com
Phone: 973-526-4983
Address: 4965 Glade Rd, Loveland, Colorado 80538, United States